Last Updated: [Insert Date]

Welcome to Dog Supplies Sale Store! These Terms and Conditions govern your use of our website at caninecaresupplies.com and all purchases made through our store. By accessing our site and making purchases, you agree to comply with these terms.

1. Our Store and Products

Dog Supplies Sale Store specializes in high-quality pet supplies for dog owners who prioritize their pets’ comfort, training, and happiness. Our product range includes:

  • Training accessories (Agility equipment, Anti-Barking devices, Anti-Pulling gear)
  • Comfort items (Beds, Blankets, Bedding)
  • Nutrition (Biscuits, Bones)
  • Grooming tools (Brushes & Combs)
  • Toys (Aquatic Toys, Balls)
  • Travel accessories (Bags, Bike Accessories)
  • Essential care products (Bowls, Feeders, Water Dispensers)

Note: All products are designed for canine use only. We recommend consulting with your veterinarian before introducing new training equipment or dietary products.

2. User Responsibilities

By using our website and services, you agree to:

  • Provide accurate and complete information when creating an account or placing orders
  • Use products only as intended and according to manufacturer guidelines
  • Ensure all information provided (including payment details) is current and correct
  • Not misuse our website or products for any unlawful purpose
  • Be responsible for maintaining the confidentiality of your account credentials

3. Ordering and Payment

Order Process

All orders are subject to product availability. We process orders within 1-2 business days (excluding weekends and holidays).

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing

All prices are in US dollars. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

4. Shipping Policy

Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after processing)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after processing)

Delivery Areas

We ship worldwide except to:

  • Parts of Asia (specific restrictions apply)
  • Remote areas where carriers don’t operate

Important: Customers are responsible for any customs duties, taxes, or import fees that may apply to international orders.

5. Returns and Refunds

Return Policy

We accept returns within 15 days of delivery. To be eligible:

  • Items must be unused and in original packaging with all tags attached
  • You must contact us at [email protected] within the return window

Non-Returnable Items

  • Bathing and Waste Disposal products
  • Bedding and Beds removed from original packaging
  • Opened packages of Biscuits and Bones

Refund Process

  • Refunds are issued to the original payment method within 3-5 business days after we receive your return
  • Original shipping costs are non-refundable (except for defective items)

6. Intellectual Property

All content on our website, including text, graphics, logos, and product designs, is the property of Dog Supplies Sale Store and protected by intellectual property laws. You may not:

  • Reproduce, distribute, or modify any content without our express written permission
  • Use our brand name or logos without authorization

7. Liability Limitations

Dog Supplies Sale Store shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from product use
  • Delays in delivery beyond our reasonable control (e.g., natural disasters, carrier issues)
  • Misuse of products contrary to provided instructions

Product Use Disclaimer: While our products are designed for canine safety, we recommend supervision when introducing new toys or training equipment. Always follow manufacturer guidelines.

8. Privacy and Data Protection

We collect and process personal data in accordance with our Privacy Policy. By using our site, you consent to this processing.

9. Governing Law

These Terms shall be governed by the laws of the State of Oklahoma, USA. Any disputes shall be resolved in the courts of Oklahoma City.

10. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

Contact Us

For questions about these Terms or our products:

Email: [email protected]
Address: 1521 Benson Park Drive, Oklahoma City, US 73129

Thank you for choosing Dog Supplies Sale Store – where your pet’s happiness is our top priority!